Supporting Our Customers
COVID-19: If your business has been impacted by COVID-19, we are here to help. If you are in need of assistance, please access our Payment Modification Request page and complete and submit your request.
We are experiencing a high level of inquiries so there may be a delay in response time. Just know we are making every effort to get back to you as soon as possible.
For additional assistance please see our Frequently Asked Questions or contact Customer Service at 1-877-865-8623. To access your account information or request service please visit our Customer Portal.
Natural Disaster: If you have been adversely affected by one of the recent Natural Disasters, please do not hesitate to contact us by phone at 1- 877-865-8623; by email DisasterRelief [at] vfsco [dot] com; or online via our Customer Portal.